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If you want to cancel your membership with us you can email us at [email protected] call us at +1-844-485-3129 +44-808-175-3690, or speak to one of our representatives about it via Live Chat.
All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
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There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-844-485-3129 +44-808-175-3690 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-844-485-3129 +44-808-175-3690 or send us an email at [email protected].
We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-844-485-3129 +44-808-175-3690 or email us at [email protected].